Finally, we expect the used smartphone market to surpass $17 billion in trade-in value, making it a significant consumer device market in its own right. We hope that you find this year’s set of predictions an interesting read and that they bring a useful dynamic to your discussions. Paul Sallomi Paul Lee Global Technology, Media & Telecommunications Partner, Head of Global TMT Research (TMT) Industry Leader Deloitte Touche Tohmatsu Limited Deloitte Touche Tohmatsu Limited 2