Contents Foreword 1 Technology 3 Women in IT jobs: it is about education, but it is also about more than just education 4 Trailing millennials are the pro-PC, not the post-PC, generation 8 Touch commerce: the mobile online checkout gets an express lane 12 Graphene: research now, reap next decade 14 Cognitive technologies enhance enterprise software 17 Media 21 Virtual reality: a billion dollar niche 22 Mobile games: leading, but less lucrative 26 Mobile ad-blockers: saved by the app? 28 The award for stable box office revenues in the face of digital media goes to… 30 US TV: erosion, not implosion 35 European football scores $30 billion 39 eSports: bigger and smaller than you think 42 Telecommunications 45 The dawn of the Gigabit Internet age: every bit counts 46 Used smartphones: the $17 billion market you may never have heard of 50 The rise of the data exclusive 53 VoLTE/VoWiFi: capacity, reach and capability 57 Photo sharing: trillions and rising 59 Endnotes 62 Recent Deloitte thought leadership 78 Contacts at Deloitte Touche Tohmatsu Limited (DTTL) and its member firms 79