320. For an example of a cloud-based video monitoring service, see Nest Support, Nest, as accessed on 10 December 2015: https://nest.com/support/article/What-are-the-pricing-differences-for-Nest-Aware-subscription-plans 321. The maximum permitted size of apps on Apple’s App Store online store has increased from 2GB to 4GB. 322. See The Beauty of Inefficient Code, The Atlantic, 29 July 2010: http://www.theatlantic.com/technology/archive/2010/07/ the-beauty-of-inefficient-code/60613/; iPhone, iTunes, App Store, Apple Pay, Apple TV, Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Deloitte Global’s TMT Predictions 2016 is an independent publication and has not been authorized, sponsored, or otherwise approved by Apple Inc.. 323. Ukko Networks hits 507Mbps in LTE-A trial, plans Europe’s fastest network, ZDNet, 12 February 2015: http://www.zdnet.com/ article/ukko-networks-hits-507mbps-in-lte-a-trial-plans-europes-fastest-network/; for a comprehensive list of offerings and trials, see LTE Advanced, Wikipedia, as accessed on 15 December 2015: https://en.wikipedia.org/wiki/LTE_Advanced 324. Verizon has stated that it may have “some level of commercial deployment of 5G” in 2017; Korea plans to have a 5G trial network in 2018. See Verizon sets roadmap to 5G technology in US; Field trials to start in 2016, PR Newswire, 8 September 2015: http://www.prnewswire.com/news-releases/verizon-sets-roadmap-to-5g-technology-in-us-field-trials-to-start- in-2016-300138571.html; China, South Korea commit to 5G leadership, while Japan and US rely on private efforts, Fierce Wireless Tech, 8 June 2015: http://www.fiercewireless.com/tech/story/china-south-korea-commit-5g-leadership-while-japan- and-us-rely-private-effo/2014-06-08 325. One study found that over half of UK households expected to add at least one connected device on 25 December 2015. Source: https://www.cable.co.uk/news/ cited in Christmas Day set to place added strain on home broadband networks, uSwitch, 11 December 2015: http://www.uswitch.com/broadband/news/2015/12/christmas_day_set_to_place_added_strain_ on_home_broadband_networks/ 326. For example Vodafone is planning on launching Gigabit/s services in Ireland, Spain, Portugal and Italy. For more information, see Vodafone Commits to Gigabit in Europe, Light Reading, 2 December 2015: http://www.lightreading.com/gigabit/fttx/ vodafone-commits-to-gigabit-in-europe/d/d-id/719615? 327. Supersonic DOCSIS: 15 Gigabit Cable 2020, 50-80 Gigabits 2030, Fast Net News, 5 September 2015: http://fastnet.news/index. php/cable/230-supersonic-docsis-15-gigabit-cable-2020-50-80-gigabit-2030 328. Deloitte Global analysis based on a number of publicly available sources including Gartner Says Worldwide Market for Refurbished Smartphones to Reach 120 Million Units by 2017, Gartner, 18 February 2015: http://www.gartner.com/newsroom/ id/2986617 329. The value for the wearables market is expected to reach $8,862 million as of 2016. See Wearable device market value from 2010 to 2018 (in million US dollars), Statista, as accessed on 12 December 2015: http://www.statista.com/statistics/259372/ wearable-device-market-value/ 330. Using the assumption that smartphone sales, including used smartphones, were 1.5 billion in 2015, and expected to reach 1.6 billion in 2016. 331. For information on upgrade programs, see ZTE Introduces New Lease-to-Own Option for Smartphones and Mobile, ZTE, 14 October 2015: http://www.zteusa.com/news-zte-introduces-lease-options/; Samsung said to plan smartphone-leasing program, CNet, 20 September 2015: http://www.cnet.com/news/samsung-said-to-plan-smartphone-leasing-program/; iPhone Upgrade Program, Apple, as accessed on 7 December 2015: http://www.apple.com/shop/iphone/iphone-upgrade- program. iPhone, iTunes, Apple Pay, Apple TV, Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Deloitte Global’s TMT Predictions 2016 is an independent publication and has not been authorized, sponsored, or otherwise approved by Apple Inc.. 332. Apple’s super-sticky iPhone leasing plan is a hit, Fortune, 1 October 2015: http://fortune.com/2015/10/01/apple-iphone- upgrade-hit/ 333. Verizon Announces Yearly Upgrade Program for iPhone Users, MacRumors, 24 September, 2015: http://www.macrumors. com/2015/09/24/verizon-yearly-iphone-upgrade-program/ 334. According to Deloitte member firms’ Global Mobile Consumer Survey (GMCS), 46 percent of all smartphones in Germany have been bought from a retailer other than a mobile phone operator or shop that specialises on selling phones. For more information, see: http://www2.deloitte.com/de/de/pages/technology-media-and-telecommunications/articles/global-mobile- consumer-survey-20151.html 335. Device manufacturers are pushing back, and trying to control the trade in and refurbish markets. See Apple Canada tells Ingram to stop selling used iPhones to Wind, The Globe and Mail, 4 August 2015: http://www.theglobeandmail.com/report- on-business/apple-canada-tells-ingram-to-stop-selling-used-iphones-to-wind/article25835792/ 336. The article states 20 GBP to 108 GBP, which is converted to USD at a 1.53 exchange rate. See Join in the great recycling gold rush, Mobile News, 21 November 2014: http://www.mobilenewscwp.co.uk/2014/11/21/join-in-the-great-recycling-gold-rush/ 337. iPhone 6 resale value higher than previous models, analyst says, CNet, 24 June 2015: http://www.cnet.com/uk/news/iphone-6- resale-value-higher-than-previous-models-analyst-says/ 338. How to tell whether a phone is supported by your network: UK mobile operator frequency bands, PCAdvisor, 10 February 2015: http://www.pcadvisor.co.uk/how-to/mobile-phone/how-tell-whether-phone-is-supported-by-your-network-3597426/ 339. There may also be issues with emerging services, such as Voice over WiFi (VoWiFi), support for which varies by operator and handset. Technology, Media & Telecommunications Predictions 2016 75